Advance Resorts Of America
Advance Resorts Of America Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Advance Resorts Of America has 1.8 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Close proximity to home, Property, Run of the mill campground.
Cons: Refund and cancellation policies, Never been on any property so how can one judge, No resale value.Recent recommendations regarding this business are as follows: "Do not buy a membership from anyone associated with Advance Resorts of America, Paradise Cove or Willow Bay", "DO NOT GET INVOLVED WITH THIS OUTFIT.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Advance Resorts Of America has 1.8 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Close proximity to home, Property, Run of the mill campground.
Cons: Refund and cancellation policies, Never been on any property so how can one judge, No resale value.Recent recommendations regarding this business are as follows: "Do not buy a membership from anyone associated with Advance Resorts of America, Paradise Cove or Willow Bay", "DO NOT GET INVOLVED WITH THIS OUTFIT.".
Review authors value the most Location. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Terrible value, warn others
This company uses high pressure sales tactics to sell a worthless membership to two properties that are not even very nice. They make it hard to cancel your membership, claiming they have never received your request and continue to charge quarterly maintenance/management fees, unless you send your request by certidied mail.
If you try to cancel by phone, they will not honor your request. They will wait until your fees are over the amount that can be settled in small claims court, then they will send you to collections, garnish your wages, add additional fees and put a lien against your property. They are not accredited by the better business bureau, and have complaints that have been filed by at least 5 consumers in recent years. If you make a reservation in advance, you could be turned away and told to go pay for a motel, at your own expense, with the promise of being reimbursed later.
The memberships are worthless, and you will not be refunded or be able to sell this membership, which is your only hope of getting anything back, when you realize that you paid good money, for something you wish you hadn't spent anywhere from $4000.00 to over $10,000.00 on. I hope they get what is coming to them. They will screw over the wrong person someday, hopefully. Someone who get even on a personal level, causing physical, emotional, or psychological damage, that no amount of money will fix.
They may have already done this, and have no idea what the future will bring them.
When it happens, they may be able to file criminal charges against the perpetrator, get a conviction, and even send the person to prison for 70 to 90 months, or even more. Some people do not care about being locked up, as long as they get justice on a street level.
- Run of the mill campground
- Poor customer service
- No resale value
Preferred solution: allow customers to opt out of these worthless memberships, and stop all collections of past due fees, if they have paid the cost of the initial sales price.
User's recommendation: Do not buy a membership from anyone associated with Advance Resorts of America, Paradise Cove or Willow Bay
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIt's Like Hotel California - Try to checkout/you can never leave!
Preferred solution: TERMINATE MEMBERSHIP
User's recommendation: DO NOT GET INVOLVED WITH THIS OUTFIT.
Run away fast
Preferred solution: Full refund
Best Advice we can give is don't get involved--Not people of their word!
We wanted to cancel membership a number of years ago. We were told to pay dues to date & they would cancel.
We continued to received dues notices so called again & were told to ignore them & they would automatically stop when everything went through. They never stopped. Now we owe & keep getting collections notices. Called once again & was told that if I pay up to date & then send in a cancellation letter it will stop.
We were now told that the reason that it never ended a few years back was because they never received a cancellation letter?? This is something they would have received immediately if we were told it was necessary.
But instead we assumed that they were people of their word & that verbal was good enough. Do we believe it this time or is this the membership that never ends!
- Close proximity to home
- Refund and cancellation policies
Preferred solution: Full refund
Maintenance fee? For what?
Today is the 3rd month that I have sent letters telling you I don't need or want anything to do with you or your so called Resort. Why are you holding a person hostage against their will?
And not responding to any letters I have sent. To me this is very poor business....
What? I paid the amount and sent a letter with the check and never did hear a thing from them. Sent another letter on the 28th of Sep. and still on answer.
I don't under stand why no answer. All I want is to get away from this mess, to me its sound like a big scam. I was sent another bill the first of Oct.
for another 109.00 for the same thing, not sending any more money until I get some answers to why this is still going on . Thank you, Francine Rushing gonefishing3000@***.com RSVP
- Refund and cancellation policies
- Never been on any property so how can one judge
After paying off the contract ARA would not allow us to cancel membership
I had only used the resort on the Oregon coast once and my children camped out there once. The place was not well kept and what staff were there didn't really help guide and direct campers.
Tried a couple of times to rent affiliated condos in other parts of US without any success, never available. The pool and recreation facility is in poor maintenance and the fees were increased an enormous amount over the several years I was paying. I stopped paying the maintenance fees and asked to cancel my membership and they refused saying I had to keep up the payments. I have written several times and they just keep sending statements with additional late fees and ignoring my original request.
Now they are wanting me to agree to a 75% reduction of late fees if I pay $650 by next month. This outfit is poorly run and obviously do not listen to their membership.
- Close proximity to home
- Poor maintenance of park
- Refund and cancellation policies
Preferred solution: allow me to cancel membership in lieu of maintenance fees due
Willow Bay Resort on Long Lake
Amazingly 20 years ago we bought into this resort & it has gotten absolutely terrible. Falsely advertising as below:
Guests can swim in the indoor or outdoor pool or play a game of volleyball. This never happened & was promised 20 years ago.
What was private, has now gone public, & there is no resources given to the manager to upkeep the park.
Willow trees are dying, the picnic tables need painted, & the Willow trees that have fallen need to be cut.
I am begging people to write the owners & convince them to sell as this is such a beautiful place they have let go bad.
If we all did it, maybe we could get something done.
- Property
- False advertising
- Park is falling apart
Oregon Member""
This place is a joke! They say they have a Hot Tub....However its never working, the pool has bugs in it.
They say they have 3 boats for rent...however one is available cause they other two are broke. The trailers that are for rent are TRASHED out. Rusted, holes in ceiling, table falls off the wall. Light fixtures have no covers, half are not working.
Oh the Best part is the Driveway going in. If you have a RV..You will bottom out.
You pay dues and nothing is ever fixed or replaced. If you are thinking of joining this Resort.
DON'T DO IT!!! Better to just throw your money in the River!
They will lie to your face
Basically they tell you that you can sell at any time and they will help you but when it comes down to it, they will tell you that you have to upgrade for another $10,000 or so in order go get that service. They also (verbally) told us that the dues would never increase which was a bold face lie.
The dues go up every single year and are ridiculously expensive. This is such a huge scam. There are plenty of people who will ultimately enjoy the resorts so I don't know why the have to lie to people to get them to buy in.
Greedy *** scammers! Do not purchase unless you never ever want to stop paying dues that continue to go up every year and enjoy being lied to.
Overall Impression Review
Advanced Resorts of America - Don't Do It!!
Attended the sales presentation for Advanced Resorts of America. When I brough up the complaints filed on this and other sites, the person doing the sales pitch could not address them.
And he couldn't say why we could not find any positive reviews about ARA. The only thing he had to say was "you cannot make everyone happy." And he was rude on top of that. When I was attempting to get answers from him, he shut me down without further discussion to my questions. IF I had been a potential customer, which I was not, he would have lost me in that moment.
Some of the other ARA people sitting in the back did come and apologize on his behalf, but there was never an apology from him.
Funny enough, they gave us our gift and got us out of there office as fast as they could. I would advise anyone considering purchasing there memebership to think twice.
Advanced resorts of America. Walk away folks, This place is a dump and all they want is your money.
My parents got ripped off buying a membership in this dump. The place is small, Dirty and not a pleasant place to stay. I think my parents only stayed there twice and both times left early thoroughly disgusted.
The only thing these people are interested in is getting your money. Once signed up they harass you with a vengeance to get so called maintenance dues from you even though you never go there.
My parents are now deceased but somehow these pariahs have got my address and phone number and keep sending bills in my deceased fathers name demanding money for maintenance dues.
I advise every one to stay away from this dump and save your money.
Lied about resort upgrade upon renewal of membership
We've been conned. We were told that the Advanced Resorts of America was under new management and had been upgraded; new trailers, etc.
However, when we drove 300 miles to stay in one of the trailers at the LaConner, WA site we walked into a filthy trailer. The mattress on the bed was sagging, the stove was gross, the sink drain carroded. I pulled open a drawer near the sink and found a potholder that was burned and dirty. Mold on the windows with curtains that were torn and unclean.
What a joke.
I'm ashamed that we allowed ourselves to get into this situation.
Advanced Resorts of America Scammed members into buying an, "Upgrade."
ARA sent letters to members stating they must have a resort issued picture ID to use resorts. Pictures would be taken by representatives of the resort by appointment.
When I went to get my member ID the hardsell began. I said no repeatedly, called my husband to listen to their spiel to make sure I was hearing the deal.
After agreeing to "Upgrade," my husband and I went to Paradise Cove on one of our 5 free stays. The trailer we were assigned to was literally held together with Duct Tape.
The condition of the area was trashy and the trailers were set so close together there was no hope of privacy on our get away. We left immediately and went to find a hotel. I asked to be released from the new contract and there is an option to do so at a huge loss of funds to the consumer. They refused my reqwuest for release and I ended up contacting the Attorney General.
I did get released from the new contract, however; I'm stuck in the old one I bought in 1987.
I don't know where the thousands of dollars I've paid in management and maintenance fees have gone, but they haven't gone to the upkeep of the resorts. I believe this was a scam to get members to buy again memberships they'd already bought and paid for.
Rude service staff campers leaving early
I stayed at Advance Resorts Potlatch Resort Laconner. The park is a joke.
There is little to no room for maneuvering a twelve foot trailer let alone the large busses and 5th wheels. OMG the dinning area and other amenities are really bad. The gutters on the building are decayed and leak right over the enternce doorway. Once inside be ready for a stomach queezy feeling.
The place is loaded with dirt and never gets clean. Inside has a sick smell of mold, rotten wood and the floors are disgusting. I'm out of here never to return.
Lazy staff are useless.
Potlatch Resorts LaConner Advance Resorts Filthy
Advance resorts of america potlatch resort laconner washingtom, At first look everything seemed good. Outdoor park tidy although seemed to have many puddles of water around campsites.
The recreation room and showers are terrible. There is no handicap access to the weight room that I could find, the swim pool downstairs was nice, there are two hot tubs. The showers and the entry to the pool are horrible. The vinyl matt on the floor is filthy.
I stayed one week and never saw a janitor team. Each morning a front desk personal quickly attempted to clean the place but it was just not getting done. The employees seemed more concerned with their own personal tasks then with customer service. I mostly saw them sitting in front of a computer screen or reading a book.
The maintance personal spent most of the time tinkering with small gas powered engines then with maintaining the spa. During our stay the hot tubs lost heat twice. The pool and spa closed down unexpectingly and then two nights later the place opened up at midnight for a loud private party that campers could not attend. Who ever is in charge of this place should travel up there and clean house.
By the way they are generally way over priced for the few services they provide.
Not a happy camper, this place needs help.
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They are pulling the something with me. The owner Knute Olson is a spineless worthless POS Told me the samething about the letter I said where does it say that in the contract.
"Quote It is my rule not in the contract.
I laughed and said nice try but just to please him I sent certified letter. And still getting notices Class action time
A very frustrating experience. Regret ever buying into their plan and getting OUT is impossible unless you spend $3,500 dollars more for the advanced plan that allows you to sell.